Don’t Book Another Vacation Until You See Which Airlines Are Winning All The Awards by A W M
What’s the best airline for your upcoming vacation? According to the Passenger Choice Awards, the most comfortable carriers to fly are Virgin America, which is now part of Alaska, and Aeroflot. If you’re looking for the best service on a flight, however, Southwest is the top pick for North and South America and Virgin Atlantic tops the list for Europe.
Virgin America also gets top marks in entertainment for North and South America, while Icelandair is the top choice for entertainment among European carriers.
For those who value Wi-Fi service, JetBlue is the tops for onboard Wi-Fi in the states, with Norwegian Air nabbing high honors in this area for European carriers.
If you’re into tasty meals onboard your flight, Alaska is your carrier of choice, with Virgin Atlantic being the pick across the pond.
For a lot of travelers, cost is a big factor, and the Global Passenger Choice Awards named Texas-headquartered Southwest and Brazilian-based Azul in the Americas, and Norwegian Air in Europe.
These winners were selected by the Airline Passenger Experience Association (APEX) based on passenger feedback and data from the app TripIt. Nearly one million flights were rated by passengers across 428 airlines from around the world between October 24, 2016 and July 31, 2017, using a five point scale.
Passengers rated overall flight experience, as well as specific categories, such as cabin service, seat comfort, food and beverage, entertainment, and Wi-Fi.
APEX CEO Joe Leader said of the results: “Regional airlines around the world constantly strive to set new standards of in-flight excellence for their passengers; from regional content selections, to elevated meals, faster Wi-Fi, or service with a personal touch.”
He added, “Airlines hold the feedback of their passengers in high regard, which is why they value receiving an honor like the APEX Passenger Choice Award, which represents the collective verified voice of their travelers.”
Here’s a look at how various airlines ranked in the categories for both North and South America and Europe.
GLOBAL PASSENGER CHOICE AWARDS FOR NORTH AND SOUTH AMERICA
Seat comfort: Virgin America
Cabin service: Southwest
Food and beverage: Alaska
Entertainment: Virgin America
Wi-Fi: JetBlue
Global for North America: Delta
Major regional for North America: Alaska
Low-cost carrier for North America: Southwest
Global for South America: LATAM
Major regional for South America: Avianca
Low-cost carrier for South America: Azul
GLOBAL PASSENGER CHOICE AWARDS FOR EUROPE
Seat comfort: Aeroflot Russian Airlines
Low-cost carrier for Europe: Norwegian Air
Cabin service: Virgin Atlantic
Food and beverage: Virgin Atlantic
Entertainment: Icelandair
Wi-Fi: Norwegian Air
Global for Europe: Aeroflot Russian Airlines
Major regional for Europe: Olympic Air
Low-cost carrier for Europe: Norwegian Air
Plenty of people weighed in with comments on the Daily Mail’s coverage of the awards, many sharing their own experiences with some of these carriers. Norwegian got a fair share of positive remarks, with one person explaining: “Norwegian is excellent. I did my first long haul with them earlier this year and the Dreamliner was great, especially the air quality. The first time I’ve ever felt fresh and ready to go at the end of a long flight. The staff were great and the price was amazing.”
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