Got this from a friend's FB status:
1. Greetings or surface questions (example: Hi, how are you?)
2. Facts (example: "how your children are doing", etc)
3. Opinions (it is at the third level that becomes risky because people can disagree with levels three through five and you can either make the relationship stronger or lose it all together)
4. Feelings
5. Rebuke or Deep Encouragement
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